Position Overview
Responsibilities:
Provides direct leadership to food service department crew members including: planning and assigning work, conducting performance evaluations, coaching sessions and administering discipline when needed, providing training and development opportunities, rewarding crew members, addressing complaints and resolving problems. Actively participates, trains and mentors food service department crew members to enthusiastically demonstrate, educate and sell in-store delicatessen products. Manages training process for all new food service crew members through their probationary period including completion of onboarding activities and department specific training videos on the in-house LMS. Completes and submits documentation to Human Resources including Fresh Sheets and New Hire Training Guides. Conducts daily team huddles during each shift in order to communicate sales goals and to reinforce guest service expectations withall food service ...