Responsibilities

• Handling & Processing of claims in accordance with policy contract, company policy and procedures.
• Compliance of all the claims processes, procedures and guidelines as stipulated in the Claims Operation Manual and/or instructions.
• Provide quality, prompt and efficient claims service to meet Customer satisfaction.
• Highlight to supervisors and/or HODs of any deficiency in policy coverage and adverse claims trends to facilitate corrective and appropriate action.

Requirements

• Minimum SPM or diploma in any discipline.
• Prior experience in travel or PA claims processing preferred.
• Able to read and write in English and Bahasa Malaysia.
• Proficient in Microsoft Office applications.