POSITION SUMMARY
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures.

ESSENTIAL REQUIREMENTS

Processes financial transactions for clients accurately and efficiently

Identifies client needs uncovered during business interactions and/or conversations, promotes products and services and refers clients to the appropriate bank colleague if needed

Builds client loyalty; establishes client relationships, including addressing each client by name

Consistently delivers exceptional customer service to each and every client

Follows established Bank policies, procedures and guidelines

Participates in retail sales programs to help meet personal and banking center goals

Actively participates in team meetings and participates in com...