Location:

Geisinger Wyoming Valley (GWV)

Shift:

Rotation (United States of America)

Scheduled Weekly Hours:

20

Worker Type:

Regular

Exemption Status:

No

Job Summary:

Receives, screens and disperses incoming calls, places outgoing calls, and responds to emergencies, alarms and traumas. Provide answering services. Makes overhead announcements and coordinates with security dispatch.

Job Duties:

Serves as the primary point of access to the health system for all inbound calls.

Screens callers to determine the appropriate person or department to be contacted.

Places outgoing calls, as prescribed.

Operates paging system to locate physicians and other hospital personnel.

Prepares morning wake-up list and provides a telephone awakening service for physicians.

Provides information, including patient room numbers and directions to hospital areas.

Maintains locat...