Key Responsibilities

• Outbound Cold Calling : Initiating calls to prospective customers using provided lists to sell products or services.
• Sales & Negotiation : Utilizing persuasive techniques to explain product features, benefits, and prices, and handling objections to close sales.
• Lead Generation & Data Management : Recording customer details, updating CRM systems (e.g., Salesforce), and maintaining accurate records.
• Inbound Inquiry Handling : Answering customer questions and providing information to drive sales.
• Goal Achievement : Meeting daily, weekly, or monthly sales quotas and performance metrics.
• Customer Service : Addressing complaints or queries professionally to maintain company reputation.