Key Responsibilities:

• Lead, train, and motivate the telesales team to achieve individual and team targets

• Develop and implement telesales strategies and performance KPIs

• Monitor calls and provide feedback for quality assurance and improvement

• Prepare regular sales reports and present performance to senior management

• Collaborate with marketing and sales teams to align goals and campaigns

• Handle escalations and support the team in closing deals

Requirements:

• Minimum 3 years of experience in telesales, with at least 1 year in a managerial role

• Strong leadership, coaching, and communication skills

• Proven track record in achieving sales targets

• Proficient in Arabic and English

• Ability to work under pressure and adapt to fast-paced environments

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