Install and configure software, hardware, and networks Monitor system and network performance and troubleshoot issues Perform routine checks and maintenance to ensure systems are operating optimally Assist employees or clients with IT issues, guiding them through steps to solve technical problems Repair or replace damaged hardware and rectify software issues Perform tests and evaluations on new software and hardware Provide detailed reports on the status of equipment and software Train users on new systems, software, and hardware Stay up-to-date on the latest technology and software developments Ensure data security by setting up firewalls and password protection Maintain inventory of all hardware and software resources and parts