Description

· Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case.

· Troubleshoot any tech-related issues; both internally and externally.

· Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs.

· Handle multiple projects and jobs to ensure deadlines are met.

· Ensure smooth transition of work between day and evening shifts.

· Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.

· Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to.

· Perform other tech-based special projects or duties when required.

· Work with Relativity and LAW to execute document productions, including bates stamping,...