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Technical Writer - Multiple Sites

UnitedHealth Group | Taguig, Philippines | Posted June 05, 2026

Position Overview

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

  • Create and maintain business documentation (work instructions, job aids, workflows) for OptumRx Customer Service. Process documentation includes both capability changes impacting our ORx systems as well as business process changes. Create and maintain CAG (Carrier, Account, Group) Alerts for clients. Create and maintain CPDs (Client Procedure Documents). Cr...
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