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FlairsTech | Cairo, Egypt | Posted June 03, 2026
Position Overview
Responsibilities
Provide day-to-day support Troubleshoot issues related to reservations, trip updates, dispatching, payments, cancellations, and customer notificationsInvestigate reported issues and document findings clearlyAssist with updating system templates, messages, and basic settingsTest changes and verify that workflows are functioning correctlyHelp monitor scheduled processes and report failures or irregular behaviorSupport users with general system questions and operational errorsMaintain accurate notes on recurring issues and completed fixesEscalate more advanced technical issues to senior team members when neededWork with operations and support staff to improve day-to-day system reliabilityRequirements
Strong computer and software navigation skillsAbility to learn new systems quicklyGood written and verbal communication skillsStr...