Technical Support Engineer (2nd Line – Microsoft 365 & Cloud Support) | £35k–£45k | Remote (UK)
 
Join a growing, well-established business supporting a fully remote user base across a modern Microsoft cloud environment. We’re looking for a Technical Support Engineer to join a collaborative remote team, supporting day-to-day platform operations across Microsoft 365, identity, endpoint management, and cloud-based services.
 
This is a hands-on role suited to someone with strong 2nd line support experience who enjoys troubleshooting user, platform, and cloud-service issues in a modern remote-first environment. You’ll work closely with internal teams to resolve incidents, improve processes, and support a seamless experience for users across the business.
 
What You’ll Do

Provide 2nd line support to a fully remote user base across Microsoft 365 and cloud-based platforms
Troubleshoot user access, authentication, device, mail flow, and connectivity issues
S...