Technical Support Engineer - End User Support

Technical Support

Dubai, UAE

Permanent

Job Title: Technical Support Engineer - End User Support

Job Purpose: END-USER Support – Field Support Engineer

Qualification: Graduation

Certification: CCNA, MCSA, CompTIA A+

Experience: 4+ Years

Responsibilities:

• Hardware Setup: Install, configure, and maintain desktop computers, printers, and other peripherals.
• Software Installation: Install and configure operating systems, office applications, and other software as required by users.
• System Configuration: Set up user accounts, permissions, and security settings according to organizational policies.
• End-User Assistance: Provide technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware and software issues.
• Problem Diagnosis: Identify...