Step into a vital role at Fortinet as a Technical Support Engineer, providing exceptional customer service and technical assistance for our innovative products. Leverage your technical skills to support Fortinet’s customer base and broaden your expertise in network security.

Fortinet seeks a Technical Support Engineer passionate about technology and customer satisfaction. This position requires 1-2 years of experience in technical support or system administration, alongside a degree in Computer Science or a related field. You will develop troubleshooting skills while interacting with customers and analyzing network issues across various Fortinet products.

Key Responsibilities:
• Provide technical support via web and telephone
• Analyze customer network configuration data
• Recommend corrections based on collected information
• Educate customers on networking and product usage
• Manage technical cases until closure

Req...