Overview:
**Job Description**:
- Desktop Support (Desktop & Laptop Hardware, Windows 10 & Office 2016365)
- Printers
- Mobility (iPhone, etc.)
- Maintenance of IT Standard Operating Environment
- Support of Local Initiatives involving IT
- Continuous Improvement of the IT environment
Job Requirements:
- Bachelor’s Degree in a Computer/Information Systems major and 2+ years’ relevant experience, OR 3+ years of experience in a technical support role
- PC/Laptop Installs, Moves, Additions, Changes, and Troubleshooting
- Help Desk Support
- Excellent Knowledge of Windows Operating Systems (Windows 10)
- Excellent Knowledge of MS Office Applications
- Working Knowledge of networking including VPNs and Wireless support
- Printer Support
- Third Party Application Support
- Mobile Phones & Devices including Apple iPhone and other iOS devices
- Audio/Video Setups
- Experience working closely with users, vendors, and all levels of manageme...