Description
This role sits within an enterprise IT environment supporting executive leadership, focused on delivering high-touch technical support and ensuring a seamless end-user experience. The position requires a customer-facing professional who can manage executive interactions while troubleshooting and resolving complex technical issues across desktop and mobile environments.


POSITION TITLE: IT Executive Support Specialist

LOCATION: Coppell, TX (On-site, 5 days/week)

DURATION: 6-month contract to permanent

RATE DURING CONTRACT: $28/HOURLY

SALARY UPON CONVERSION: NEGOTIABLE


RESPONSIBILITIES:

+ Provide white-glove technical support to C-level executives and senior leadership, acting as the primary point of contact for IT-related needs

+ Troubleshoot and resolve hardware, software, and connectivity issues across Windows and Apple devices, including laptops, mobile devices, and peripherals