Join UFA as a Technical Support Analyst III, specializing in critical system support. This full-time role requires adept troubleshooting and collaboration for Point of Sale and Cardlock systems.
In this challenging position at UFA, you will enhance your skills while supporting essential applications. Reporting to the Sr Manager of IT Cardlock and Retail Services, your role involves troubleshooting incidents, assisting in software updates, and coordinating with technical teams for resolutions. Your commitment to documentation will help maintain high standards of operational excellence across services.
Key Responsibilities:
• Provide support for Point of Sale requests
• Troubleshoot hardware and software issues for Cardlock
• Assist in configurations and release deployments
• Coordinate with internal teams for swift issue resolution
• Document technical processes and solutions
Requirements:
• 7‑9 years of application support experience
• IT technology diplom...