Do you enjoy working with computers and helping people?
Scout Recruiting is now recruiting on our clients behalf, forTechnical Support Agents. This role will require you to work directly with their customers, educating them on features, diagnose issues and carry out remote remedial work to the software. Day-to-day, they work with Linux (Debian) and MySQL and this is a great opportunity for those with skills or an interest in these areas.
You do not need to have advanced knowlege on these systems as you will be fully supported and trained in this role.
This is a full time permanent role offering a competitive salary and excellent non salaried benefits.
Key Responsibilities:
• Understanding the operation of our bespoke software systems, the hardware and software for the both applications, and to seek ways to improve the reliability and performance of the systems.
• Take customer calls and attempt to resolve the customer’s enquiry or issue by remotely connecting to custo...