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Technical Specialist

itec group Inc. | woodstock, Canada | Posted June 06, 2026

Position Overview

Technical Service Representative

We’re excited to share an opportunity for an existing vacancy as Technical Service Representative .

This role is a key customer-facing position responsible for providing technical support, resolving post-sale issues, and supporting warranty activity related to axle and suspension systems. It is well suited to a mechanically inclined professional who enjoys hands‑on troubleshooting, cross-functional collaboration, and customer interaction.

Responsibilities

  • Consulting with customers after the sale to resolve problems and provide ongoing support.
  • Assessing customer needs and recommending appropriate products or services.
  • Providing input into product design engineering based on field feedback.
  • Responding to, evaluating, and expediting warranty claims.
  • Estimating installation or repair costs.
  • Investigating customer ...

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