Apply now for the Technical Software Support role. In this position, you will use your technical expertise to diagnose and resolve customer incidents involving the Varian oncology software suite.

Responsibilities

• Respond to support requests remotely, troubleshoot issues, and escape complex cases when needed.
• Restore systems to normal operation as quickly as possible to minimise downtime.
• Record all support activities accurately in CRM.
• Provide support for installations, upgrades, maintenance, and customer training.
• Follow WHS, quality, and company procedures at all times.

Qualifications

• Strong troubleshooting skills across multiple IT layers, networks, infrastructure, and Windows/Linux environments.
• Required experience with Windows Server, networking, and virtual environments.
• Experience with one or more of the following: Microsoft SQL Server, Citrix, Microsoft Azure, or Linux-b...