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Technical Service Lead (1 year contract)

StarHub | Singapore, Singapore | Posted June 09, 2026

Position Overview

Job Description

This role is for a StarHub Subsidiary. The Engineer will be based at client's location to coordinate, manage the scope as stated below:


The Technical Service Lead coordinates and leads the overall technical delivery of the scope of services. Drives the quality of the delivered services on a day-to-day basis. First point of escalation (before Service Delivery Manager) for critical issues / high severity technical support.

  • Dedicated onsite Lead reporting to Service Delivery Manager 

  • Regularly review and monitor tasks (completed and ongoing) to ensure compliance with standards and ensure customer SLA are met

  • Monitor all team members’ performance and provide necessary advice and guidance 

  • Organise regular meeting and trainings to share with team members new techniques and methods to fulfil the SOP’s and SLA requirements 

  • Perform regular check of the operations to discover areas ...

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