Drive customer satisfaction as a Field Services Engineer providing after-sales support and training on machinery. This position demands strong technical skills and includes fieldwork and travel.
As a Field Services Engineer, you will focus on delivering exceptional after-sales technical support for machinery. This role involves diagnosing problems, training customers on equipment, and enhancing their operational efficiency. You'll also analyze equipment issues and work closely with R&D for improvements while maintaining strong customer relationships through regular visits.
Key Responsibilities:
• Provide after-sales technical support and maintenance
• Deliver training on equipment operation and troubleshooting
• Record and analyze equipment malfunctions for improvement
• Maintain customer relationships and gather feedback
• Develop and oversee service plans (manager position)
Requirements:
• Bachelor's degree in Mechanical or Electrical Engineering
• 5+ ye...