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Technical Customer Support Lead - Solar/EV/ Battery

Snaphunt | Bengaluru, India | Posted May 23, 2026

Position Overview

About the role

Role requires candidate to work 5 days from office, weekend shift as needed and in night shift. Candidates unwilling for mentioned timings need not apply.

 

What you will be doing:

Team Management

  • Lead and mentor team members to deliver results consistently
  • Own Key Performance Indicators for your team, manage processes to achieve goals and motivate and train your team
  • Manage multi-layer squad and their performance through on-the-job coaching and mentoring
  • Plan workforce management for optimal coverage, considering unknown operational challenges or sudden changes in staffing or coverage needs
  • Create a fun-engaging-inspiring working environment that encourages personal responsibility, mutual support, trust, and respect

Project Management

  • Strong track record of evaluating, analyzing, implementing, leading, and monitoring effect...

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