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Technical Consultant - ServiceNow CMDB

AHEAD | Gurugram, India | Posted June 03, 2026

Position Overview

We are seeking a highly skilled Technical Consultant – ServiceNow with strong expertise in CMDB, Discovery, and Integrations. The ideal candidate will have 4+ years of hands-on experience and a proven ability to design, implement, and maintain robust CMDB architecture and enterprise-grade integrations.


This role is heavily focused (70–80%) on CMDB, ITOM (Discovery), and Integration capabilities, with exposure to ITSM and other modules as secondary.


Roles and Responsibilities

  • Lead the design, implementation, and ongoing optimization of CMDB architecture, ensuring data accuracy, governance, and scalability.

  • Own and manage ServiceNow Discovery, including configuration, troubleshooting, and continuous improvement.

  • Design and implement integrations using REST, SOAP, MID Server, and Integration Hub, ensuring seamless data flow across systems.

  • Define and maintain CMDB data models, CIs, rel...
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