Qualifications Technical certifications for cloud technologies, AWS certified preferred 1-3 years of experience in a similar technical application support or technical consulting role 1-3 years of experience implementing and supporting web and mobile applications 1-3 years of experience with cloud technologies; preference given to AWS Experience leading client facing meetings and technical engagements Experience working within an ITSM / ITIL governed environment Experience with teaching and learning technologies; preference given to Moodle LMS Experience with web and application servers: IIS, Apache & Tomcat Experience with operating systems: Windows Server & Linux Experience with databases: My SQL, Postgre SQL, SQL Server, Oracle Responsibilities Designing, planning, and delivering high quality technical professional services to customers Assisting clients with escalated technology and product queries Accurate and timely processing of support cases using the Company's and/or partner s...