Technical Business Analyst (AI Transformation)

The Role We are seeking a hands-on Technical Business Analyst to shape, drive, and scale AI and automation operations across a highly complex, fast-paced enterprise environment. You will not just be gathering requirements; you will be actively prototyping AI tools, redesigning business processes to be AI-first, and partnering with engineers to push solutions from proof-of-concept into live production.

Key Responsibilities

Process Innovation: Identify and redesign core operations to eliminate manual, low-judgment work through intelligent automation.

Solution Design: Analyse end-to-end processes and produce high-quality functional specifications, user journeys, and acceptance criteria for AI-enabled change.

Prototyping & Enablement: Build, test, and maintain a curated internal library of optimized prompts, custom GPTs, autonomous agents, and automated workflows.

Implementation & Scaling: Act ...