Technical Business Analyst (Business Systems, CRM & Workflow Architecture)

Experience: 4–10 Years

Location: Mohali (Work from Office)

Shift: US Business Hours

Employment Type: Full-Time

About the Role

We are seeking a highly technical and business-focused Technical Business Analyst who can bridge the gap between Product, Business, and Engineering teams. The ideal candidate should have hands-on experience working on CRM platforms, SaaS products, workflow automation, API integrations, middleware, and enterprise business systems.

This role requires someone who can understand complex business requirements, design scalable workflows, analyze technical dependencies, collaborate with development teams, and drive successful product delivery in an Agile environment.

Key Responsibilities

Business & System Analysis

• Gather, analyze, and document business, fun...