The Role  

We require a Technical Account Manager to help support the Supplier & Retail collaboration team to lead on managing the running, development & adoption of our flagship platform.

This role will lean into all elements of the product life cycle, This includes, but is not limited to:

• Feeding into product development
• Proposition Creation
• Testing
• Reporting
• Collateral creation
• Adoption of tool with client base

The expectation is that the incumbent of this role is the become a SUPER super user of the platform and be the first point of technical support for the team, clients and the business.

Key Responsibilities:

• Provide business, technical, and product knowledge in support of post sales activities in order to ensure customer satisfaction
• Address product related questions and technical challenges
• Educate clients on how e...