At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital seeks a Technical Account Manager to steward strategic client relationships, drive platform adoption, and ensure measurable outcomes across Amazon Connect and AWS-based contact center ecosystems. This role blends technical leadership, client partnership, and operational excellence to deliver a seamless, high-value Managed Services experience. This is a 100% remote opportunity! Candidates must be willing to interview and work in US-based time zones for this full-time opportunity.

What You Will Do:

Serve as the primary post-sales point of contact, building trusted relationships across technical and operational stakeholders.

Ensure clients effectively adopt and gain value from Amazon Connect and related...