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Highspot | London, United Kingdom | Posted June 09, 2026
Position Overview
What You'll Do
Dive headfirst into becoming one of our foremost product experts, mastering every facet of our innovative solutions. Serve as the primary technical liaison between our company and our largest, most strategic customers, understanding their unique business needs and technical environments. Provide technical guidance and expert solution advice to customers, navigating product issues and offering best practices proactively. Team up with a crew of extraordinary colleagues including CSMs, Account Managers, Support, and Product & Engineering. Together, we'll ensure our customers harness the full potential of our solutions, resulting in stellar customer retention and growth. Lead engaging and insightful discussions during regular customer meetings, providing progress updates, expert counsel, and strategic insights to foster mutual success. Demonstrate your acumen for innovation by identifyi...