Elevate customer satisfaction as a Technical Account Manager at Rippling in Toronto. Drive adoption and provide exemplary support for North American businesses with your expertise in HR and payroll solutions.
Rippling seeks an experienced customer-focused Technical Account Manager to strengthen client relationships and enhance the user experience. This role involves collaborating with a diverse portfolio of North American clients to address their specific requirements and facilitate seamless integration of Rippling’s platform. You'll foster partnerships, advocate for client needs, and resolve issues promptly while ensuring optimal utilization of our offerings.
Key Responsibilities:
• Ensure customer satisfaction for Rippling's North America customers
• Serve as SME for Technical Account Management in Canada
• Drive adoption of new product features and best practices
• Swiftly prioritize and resolve critical client issues
• Collaborate with customers to optimize HR ...