**IT/Technical**

**Tech-support 3** Annapolis, MD Posted: 6/4/2026

Job Description

Job ID#:

218385

Job Category:

IT/Technical

Position Type:

Associate - W2

Shift:

1

Positions Available:

2

**PDS Defense, Inc. is seeking a Tech-support 3, in Annapolis, MD. Job ID#218385**

Pay Rate: $29 - $34/hr

**Job Description:**

This role will contribute to the Tier 2 CAS Network Operations Center (NOC). This position is responsible for the incident management of customers within the CAS Operational environment. This position is responsible for diagnosing failures of systems and networks and performing actions to resolve basic technical queries from Aerospace CAS customers and Business Units.

Primary Responsibilities:
• Monitors network management system and engages telecom providers to drive restoral efforts.
• Tracks incident details and ke...