We’re looking for an enthusiastic and hands-on Team Leader to help deliver exceptional customer experiences and support the daily running of our cafés.

As a Team Leader, you’ll play a key role on the shop floor leading by example, supporting your team, and ensuring every customer leaves with a smile (and their perfect drink).

Key Responsibilities

Customer Experience & Service Excellence

• Deliver outstanding service by engaging with customers and bringing the Knoops experience to life


• Lead by example in creating welcoming, positive, and memorable interactions

Team Support & Leadership

• Support, motivate, and guide the barista team during shifts


• Help create a positive team culture with strong communication and collaboration

Operational Support

• Assist with the...