Who Are You?

You are a strong people leader with a solid understanding of website production, creative workflows, and client service. You know how to balance quality, efficiency, team development, and client experience in a fast-moving environment. You are organized, proactive, and solutions-oriented. You can support a team through competing priorities, client escalations, production challenges, and process changes while collaborating effectively with project managers, developers, designers, writers, and leadership.

What's the Role?

This role is a critical part of our Websites leadership team. You are responsible for managing the website production team, including day-to-day operations, people management, performance support, workflow oversight, and team development. You will act as an escalation point for complex client or production issues and may manage a reduced portfolio of your own clients, depending on department needs. You will work closely with t...