Hi All,

We are hiring for Team Lead Insurance Operations role for Chennai location. Please find below job details:

Please note that Team management experience is a must.

Role: TL Operations
Location: Chennai, Navallur
Work Model: WFO
Shift: Afternoon
Experience level: 6 to 10years

Job Summary:
We are looking for a proactive and experienced Operations Supervisor to lead and manage teams handling ARF Post-Retirement and New Business S&I processes. The role involves overseeing daily operations, ensuring SLA adherence, and mentoring team members to achieve performance goals.

Key Skills:

UK Life and pensions background
Supervise day-to-day activities across ARF and S&I operations.
Allocate tasks and monitor team performance.
Ensure timely and accurate processing of transactions (e.g., ARF inputting, surrenders, savings updates).
Resolve escalations and support complex case handling.
Conduct team huddles, per...