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Team Lead in Retail Environment

Roots | london, Canada | Posted June 05, 2026

Position Overview

Lead retail initiatives and create a customer-first culture as a Team Lead. Motivate your team to deliver exceptional service while supporting store management’s operational goals.

In this role, you will enhance the shopping experience by linking the leadership team with sales associates. Your responsibilities include coaching, onboarding, and providing constructive feedback to team members. A strong emphasis will be placed on effective communication, exemplary organization skills, and a commitment to customer satisfaction.

Key Responsibilities:
• Inspire a customer-obsessed selling atmosphere
• Assist management in executing operational strategies
• Coach and train new associates for success
• Oversee daily tasks and team performance
• Ensure adherence to all operational guidelines

Requirements:
• Minimum 1 year of retail apparel or luxury experience
• Proven leadership with a strong sales background
...

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