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This role may be based in any of the posting locations listed.


GENERAL FUNCTION

The Team Lead, Commercial Loan Servicing leads and manages a team of Commercial Loan Servicing Advisors responsible for post-closing servicing, loan maintenance, and borrower support across the Commercial portfolio. This role ensures the accurate and timely execution of loan servicing activities, adherence to service level agreements (SLAs), and delivery of a high-quality customer experience.The Manager is accountable for team performance, operational excellence, and risk management, while fostering a culture of collaboration and employee development. This role partners closely with Credit, Sales, Loan Operations, and other internal stakeholders to support end-to-end lifecycle servicing of commercial...