Join TD Insurance as an Auto Claims Specialist, where you’ll offer vital support to customers following vehicle accidents. Leverage your analytical and compassionate skills in a customer-focused setting.
This role focuses on providing detailed support for automotive claims, ensuring customers feel cared for. You will handle various tasks, from arranging towing services to negotiating with vendors to secure fair settlements. Your effective communication and thorough investigations will enhance customer satisfaction and retention.
Key Responsibilities:
• Manage claims from initiation to resolution
• Organize and verify information for thorough evaluations
• Collaborate with external partners and repair shops
• Maintain an effective closure ratio and open file count
• Deliver prompt communication and updates to clients
Requirements:
• Exceptional customer service and listening skills
• Proven analysis and negotiation capabilities
• Strong organization and ...