Elevate customer service as a Branch Manager with TD Canada Trust in Edmundston, New Brunswick. Oversee operations, guide a team, and enhance client financial confidence.
This role involves a strategic approach to mentoring staff and addressing customer needs with tailored banking solutions. You'll promote TD’s services within the community and manage complex compliance duties, ensuring a positive environment for both customers and employees. Your leadership will drive both team performance and branch objectives effectively.
Key Responsibilities:
• Mentor on advice-giving banking strategies
• Promote the TD image in community events
• Resolve customer issues as escalation point
• Oversee administration related to compliance matters
• Ensure optimal employee scheduling
Requirements:
• Undergraduate degree or equivalent experience
• Completion of Branch Compliance Officer and IFIC courses
• Strong understanding of credit processes
• Proficient in softw...