A well established Tax Company is looking for a Technical Support Intern. Requirements: Minimum qualification: Completed or currently studying towards a qualification in Taxation or Law (with tax exposure) Experience: None required Strong interes...

Key Responsibilities

• Tax Helpline Support
• Assist with helpline administration, including downloading, organising, and cleaning datasets
• Track allocated queries and maintain accurate records
• SARS Escalations Support
• Maintain escalation registers and support the preparation of submissions to SARS
• Monitor outstanding responses and assist with follow-ups or re-escalations

Technical Content & Knowledge Support

• Assist in compiling practitioner-focused FAQs from helpline queries and engagements
• Support technical content development, including social media posts, polls, and webinar material
• Perform data de-identificati...