We are looking for a Taiwanese-speaking Customer Support Specialist (C1/C2 level) to join our international team in Kuala Lumpur. If you are passionate about customer experience and want to work in a global environment, this opportunity is for you.
Responsibilities
- Provide customer support via phone, email, and chat
- Handle inquiries and resolve customer issues in a professional manner
- Ensure high customer satisfaction and service quality
- Record and update customer interactions in internal systems
- Collaborate with internal teams to improve service delivery
Requirements
- Taiwanese language proficiency at C1/C2 level
- Good English communication skills
- Strong communication and problem-solving abilities
- Customer-oriented mindset
- Basic computer literacy
What We Offer