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Systems Support Analyst in Hybrid Role

OBSI - Ombudsman for Banking Services and Investments | toronto, Canada | Posted June 27, 2026

Position Overview

Become a key player at OBSI as a Systems Support Analyst in a hybrid working model. With a focus on application support, you’ll enhance reliable IT services while engaging with diverse teams.
This role requires approximately two years of experience in application support. You will manage user access, troubleshoot application issues, and contribute to system updates for Dynamics CRM and Business Central. Collaboration with team members and vendors is essential for documenting solutions and maintaining secure, accessible systems for internal operations and stakeholders.
Key Responsibilities:
• Support Dynamics CRM and Business Central systems
• Troubleshoot application-related issues promptly
• Manage user access and permissions efficiently
• Contribute to routine system updates
• Document solutions and improve IT processes
Requirements:
• Approximately two years of experience in application support
• Familiarity with SharePoint Online and internal portals

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