Systems Specialist Permanent Location – Edinburgh (Hybrid working) Salary – £36,178 - £39,501 The impact of vision loss is huge. But with the right support, people with vision loss can gain the skills to remain independent and active in their communities – to thrive. That’s why we’re here. For 230 years, Sight Scotland and Sight Scotland Veterans has been supporting people impacted by vision loss. We believe we play an important role in continually shifting the conversation around sight loss, and contributing to achieving a fair, equitable society. Over the years, we’ve seen a positive shift in expectations, with individuals and communities increasingly empowered to live lives the way they choose, free of discrimination. Reporting to the Head of IT Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance...