Job Description

Job Description

Position Overview

SeeWriteHear is seeking an experienced and versatile IT Support & Systems Associate II to help support and maintain our hybrid technology environment. This role is ideal for someone who enjoys balancing hands-on employee support with systems and infrastructure administration in a small but complex IT environment.

As part of a lean IT team, this position will provide direct help desk support to staff while also assisting with the administration and improvement of our on-premises and Azure-based infrastructure. The ideal candidate is technically capable, dependable, proactive, and comfortable working across multiple areas of IT operations.

This role requires someone who can think critically, troubleshoot effectively, communicate clearly with non-technical users, and work carefully within production systems and infrastructure.

Key Responsibilities

User...