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MassMutual | Springfield, United States | Posted June 04, 2026
Position Overview
The Impact:
In this role, you will:
Lead end‑to‑end process analysis and automation assessments for complex, cross‑functional business processes, identifying opportunities that deliver measurable efficiency, risk reduction, and scalability.Independently evaluate automation feasibility, value, and prioritization, applying expert judgment to recommend optimal automation approaches.Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions.Translate complex business needs into clear, high‑quality requirements, use cases, and solution designs that enable successful automation delivery.Influence and continuously improve enterprise intake, assessment, and prioritization processes across the automation lifecycle.Serve as a subject‑matter expert and thought leader, mentoring other analysts and elevating automation best practices across the...