(What the role is) Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025 Ranked #19 for The Straits Times Singapore's Best Employers 2024 & 2025 We are looking for a technically-inclined and EduTech-savvy trailblazer to join us. You will team-up with us and take charge to deliver exceptional IT service management while ensuring seamless regulatory compliance and technical service excellence for learning management platforms and supporting solutions, used by staff and students. (What you will be working on) Administer, maintain, and support enterprise M365 services, ensuring service availability, performance, security, and alignment with organisational requirements Drive service improvement, governance, and security compliance for M365 services, including adherence to IM8 and organisational ICT security policies. Manage vendors providing operational support by overseeing service delivery, ensuring SLA compliance, timely issue resolu...