Join Permaconn

At Permaconn, we make connectivity easy. We deliver advanced alarm communication solutions trusted by installers, Alarm Receiving Centres, and critical infrastructure customers, with over 2,000,000 connected services globally and a growing presence in the UK & Ireland.

We are looking for a Level 1 Support Technician to join our Manchester team. In this role, you will be the first point of technical support for customers and partners using our alarm communicator hardware and software, helping resolve issues quickly and delivering a great customer experience.

This is a great opportunity for someone early in their technical support career who wants hands‑on experience in security communications technology, networking, and customer support within a fast‑paced and growing business.

What you will be doing

• Provide first-line technical support for Permaconn alarm communicator devices and related systems.
• Respond t...