Position Overview: Jumeirah Group is hiring a Support Specialist - IT to join the team at Jumeirah Al Qasr, part of the Madinat Jumeirah resort in Dubai, UAE. This role focuses on delivering reliable technical support for both staff and guests, ensuring smooth operations of hospitality systems, network services, and hardware across the property. The position requires strong troubleshooting skills, knowledge of hotel IT systems, and the ability to provide responsive service in a luxury hospitality environment.

Job Details

Location: United Arab Emirates – Dubai

Industry: Information Technology (IT)

Function: Help Desk / Technical Support

Salary: monthly (Market estimated)

Gender: Any

Candidate Nationality: Any

Preferred Location: Any

Job Type: Full-time

Core Duties

• Manage IT incidents and service requests from hotel staff and guests, ensuring timely resolution or escalation.
• Record and ...