Responsibilities

Lead mid-tier application support for critical systems Troubleshoot and resolve production issues in Java-based applications Monitor and manage AWS-hosted environments Coordinate with development and infrastructure teams Ensure SLA compliance and incident resolution Drive continuous improvement in support processes

Required Skills

• Strong Java application support experience
• Hands-on experience with AWS services
• Production support and incident management

Preferred Skills

• Experience in banking/financial domain
• Monitoring tools (Splunk| AppDynamics| etc.)
• Strong communication and leadership skills