🇬🇧 SearchUKJobs.co.uk

Britain's Premier Job Portal

← Back to Jobs

Support Engineer

TEKsystems | Reading, United Kingdom | Posted June 24, 2026

Position Overview

Job Title: 2nd Line Support Engineer

Job Description

This role is a 2nd Line Support Engineer position providing remote technical support within retail and hospitality technology environments. You will focus on both operational support and project-based work, particularly around new store openings and the ongoing maintenance of the IT estate for a major end customer. The position is fully remote, aligned to UK business hours, and involves occasional out-of-hours and weekend work.

Responsibilities

  • Provide remote 2nd line technical support across retail and hospitality environments, ensuring timely resolution of incidents and service requests.
  • Support new store openings by configuring and deploying financial and IT equipment, including tills, PDQs and related payment systems.
  • Remotely log into devices to perform health checks, software updates, troubleshooting and ongoing software maintenance.
  • Work with technologies...
  • Ready to Apply?

    Apply for this Position