As the Supervisor – Technology Support Services, you will lead, mentor, and develop a team of Technology Support Services Specialists on technology related products, projects, and initiatives providing technical expertise to customers. You will work with both internal and external customers to ensure all support requests are handled within the published Service-Level Agreements (SLAs). You will engage with the Technology Support Services leadership for complex, multi-discipline and global opportunities to ensure that comprehensive solutions are provided. 

Responsibilities: